# Plans, weekly allowance and billing

One Worldku account: your plan and allowance work in every app.

## Your weekly allowance

- Every plan comes with a weekly allowance, including Free.
- It resets for everyone on Monday at 00:00 UTC. Whatever you don't use doesn't carry over.
- Your allowance is set for the week, so you can use more on some days than others.
- Chat and voice share the same allowance. Voice includes dictation (turning speech into text) and reading replies aloud. Voice usage is measured in seconds.

Your remaining weekly allowance is shown as a percentage, such as "98% left". A countdown shows when it resets, such as "Resets in 6 days 8 hours".

You can check it under **Usage & Billing** in any app's settings, or on the **Billing** page at worldku.com.

## Plans and prices

- **Free** costs nothing.
- **Pro** is $8 a month or $80 a year, with 5× Free's weekly allowance.
- **Max** is $20 a month or $200 a year, with 15× Free's weekly allowance and Beta app early access.

Paying yearly saves about 17%.

Every plan uses the same AI, so you don't need to choose a model. Pro and Max give you a bigger weekly allowance.

## Top-up packs

- A top-up pack is a one-time $5 purchase that adds 1,000 credits of extra allowance.
- Extra allowance never expires. It's only used once your weekly allowance runs out.
- You can buy one on any plan, including Free.

To buy one, open the **Billing** page at worldku.com and click **Buy a top-up pack**.

Under **Extra allowance**, you'll see the amount remaining, such as "1,000 credits left". If you have none, it says "No extra allowance yet".

## When you run out

Once both your weekly allowance and your extra allowance are used up, you can wait for the Monday reset, upgrade your plan (Max is the top plan), or buy a top-up pack.

## Request log

At the bottom of the **Billing** page at worldku.com, click **Request log** to see your AI usage, newest first. The log also includes background work, such as organizing your memories. These entries show "Worldku" in the **App** column.

Each row has four columns:

- **Time**: shown in your time zone.
- **App**: the app that made the request.
- **Model**: always "Worldku Mix".
- **Usage**: how many tokens that request actually used. Tokens are the units AI uses to count the text it reads and writes. Voice rows show seconds instead, like "38 sec".

You can filter the log by app.

## Manage or cancel your subscription

On the **Billing** page at worldku.com:

- **Manage subscription** opens the payment provider's page, where you can update your payment method, see your receipts and switch plans.
- **Cancel subscription** turns off auto-renewal in one click. You keep your plan until the end of the current period, and the page shows "Active until" with the date.
- To turn auto-renewal back on, click **Resume auto-renewal**.
- When your subscription is renewing normally, the page shows your next renewal date.

In each app, the **Upgrade**, **Buy a top-up pack** and **Manage subscription** buttons take you to worldku.com.

## Refunds

- When a subscription is refunded, your account goes back to Free as soon as the refund goes through, not at the end of the period. If you have more weekly allowance left than Free includes, the difference is removed.
- If a top-up pack is refunded, we deduct the allowance it added from your remaining extra allowance. If there isn't enough left, your extra allowance is reduced to zero. For a partial refund, we deduct the same proportion of the pack's allowance.

For refund questions, use **Open a support ticket** at the bottom of this page (you'll need to sign in), or email support@worldku.com.

## If a payment doesn't go through

- If paying for a plan or a top-up pack fails, go back to the page you were on and try again.
- If a renewal payment fails, open the **Billing** page at worldku.com and use **Manage subscription** to update your payment method.

If it keeps failing, open a support ticket or email support@worldku.com. Tell us when it happened and what you tried.